Orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.

Standard delivery within Kuwait takes 2–4 business days from dispatch. Free shipping on orders over 25 KWD.

International orders typically arrive within 7–14 business days, depending on your location. Customs fees may apply and are the responsibility of the recipient.

Once your order ships, you'll receive an email with a tracking number. Use this to monitor your delivery status in real time.

Our courier will attempt delivery up to 2 times. If unsuccessful, the package will be held at the local facility for pickup or returned to us.

If your order arrives damaged or incomplete, please contact us within 48 hours with photos. We'll arrange a replacement or refund promptly.